Review Integrity
Fake, incentivized, or suppressed reviews distorting platform reputation.
The Electronic Frontier Foundation documented in 2013 that Glassdoor was subject to a court order compelling it to reveal the identities of anonymous company reviewers in a defamation case. This established a pattern of Glassdoor's inability to protect reviewer anonymity when faced with legal demands — a pattern that has continued with subsequent court-ordered unmasking cases in multiple jurisdictions.
· 2013+
While the FTC's 2023 primary Amazon action focused on Prime enrollment dark patterns, the FTC has separately pursued review manipulation across major platforms. The FTC's ongoing focus on fake and incentivized reviews reflects the systemic nature of review integrity issues across employer review platforms including job sites, where employer-solicited reviews can distort authentic employee sentiment.
· 2022–2023
All entries reviewed and approved before entering the scoring pipeline. Source tier definitions →